Your Challenges - Our Solutions

Software development outsourcing has both benefits and drawbacks that one should consider before opting for it. So let's start with its pros:

• Cost efficiency

  The key benefit of outsourcing is its budget-friendliness. Thus, in-house software development requires expenses on workplace maintenance, payroll taxes, recruitment, training, perks, etc. Alternatively, by outsourcing software development, businesses pay just for the services that have been provided. Besides, cooperation with offshore outsourcing software development companies in India, Latin America, Central Europe, Eastern Europe, etc. can considerably cut down expenses on software development as salary rates there are much lower.

• Scalability

  Outsourcing enables you swiftly reinforce a development team with additional developers, or, on the contrary, you can easily ramp the team down in case certain team members have no more tasks to work on.

• Fast time to market

  Outsourcing companies can quickly assemble a full-fledged development team. Set up and fine-tuned workflows also let it immediately jump to work. Additionally, as mentioned above, you can quickly scale up your team at any time to accelerate the development. So all these make it easier for you to launch a software product as soon as possible.

• Access to an extensive talent pool

  Project requirements may be changed on the go. There may be an urgent need to apply new technologies and, therefore, engage new team members. Outsourcing software development companies employ IT specialists with the most various expertise and talents which enables them to quickly provide you with needed labor resources. With in-house software development, the recruitment process can take ages which can affect deadlines.

Now let's turn to the key cons of software development outsourcing:

• Security threats

  Software development outsourcing suggests exposing your confidential designs and private data to specialists being actually employed by a third-party company. To avoid data breaches and any other security risks it is highly recommended to deal only with trustworthy outsourcing companies and always insist on signing a NDA that protects your copyright and ensures confidentiality.

• Lack of control

  It is obvious that when software development is outsourced, you have less control over the overall process. Of course, regular check-ins let you stay in the loop, but it is a far cry from the control you hold in case of having your internal development team.

• Inefficient communication

  Having a remote development team, you should make additional communication efforts. Besides, you can encounter certain problems related to a language barrier, cultural differences, or a time lag.

• Unsupported code

  If you outsource the development of a strategically important solution, it is recommended to ensure your capability to maintain the written code without having your outsourced team at hand. Otherwise, you can become heavily dependent on your contractor.

To wrap it up, we’d like to highlight that by hiring a trustworthy and experienced outsourcing partner, it is possible to avoid all these cons.

A thorough study should be executed to help you reveal decent outsourcing software development companies. A potential partner should be assessed against multiple criteria including the following ones:

• Experience

  Always check whether an outsourcing software development firm has enough experience and can tackle projects of various kinds and complexity levels. Its portfolio can shed light on this by representing solutions that the company has already delivered. This is indeed a good way to get at least a general understanding of whether a potential partner has a decent proficiency level.

• Domain expertise

  Domain knowledge helps a development team to clearly understand your unique business challenges and the needs of end users, therefore never neglect it. Ask a company in advance whether it has specialists with expertise in your business field. Again, a review of a company's portfolio can be of great help here as it can show whether the company has already developed solutions like yours.

• Infrastructure

  Check whether an outsourcing software development firm can supply your team with appropriate working conditions, equipment, and software. All of these have a great impact on staff productivity, final outcomes, and lead time.

• Ability to scale

  Scalability is a critical characteristic of an outsourcing company. So it is worth making sure that your potential partner has abilities to provide you with additional specialists whenever there is such a need.

• Reputation

  Decent companies care about their reputation for a reason. This is one of the main factors that their clients consider while deciding on whether to work with them. So check the ratings of an outsourcing company on respected platforms, read feedback from its employees and clients, review its awards, recognitions, and certificates, and consider its industry leadership.

• Communication and accessibility

  Right from the very beginning find out whether a provider of outsourcing software development services is accessible, responsive, supportive, and can establish efficient communication with its clients. Efficient communication plays a significant role when you work with a remote team. In these terms, we advise you to pay particular attention to the specialists' English level, communication style, and time lag.

There are no restrictions in terms of the types of projects. Numerous outsourcing software development companies specialize in the development of mobile apps, websites and web applications, SaaS solutions, APIs, applications for wearable devices, etc. Outsourcing is not a way to go only if security, privacy, and total control are of utter importance to you. In this case, preference is always given to establishing an internal development team.

There are a few risks that are traditionally associated with software development. However, it is worth noting that all of them can be actually mitigated.

• Lack of Control

  As you may guess, a lack of control is indeed one of the primary concerns. When you delegate software development to an external service provider, there is a possibility that it will mismanage it. It can result in procrastination, insufficient quality of a product, and additional high costs. To avoid this, cooperate with a trustworthy outsourcing software development firm to which you can confidently hand over control. Also, assign a contact person who can clearly convey all your requirements to a team and inform you about the current state of affairs. Besides, it is highly advised to have frequent video calls with the team to be sure that it is really on the right track.

• Poor Quality of a Product

  With outsourcing, you entrust your project development to an external company that may not have the expertise and resources it declared at the negotiation stage. Consequently, there is a risk of eventually receiving a product of unsatisfactory quality. To mitigate it, hire a trustworthy and renowned service provider and make sure that it indeed has the required experience, resources, and specialists, as well as uses a holistic approach to QA.

• Hidden Costs

  The opportunity to save a substantial amount of money is usually the key reason why businesses opt for outsourcing. Yet, poor management, inappropriately written contracts, and hiring an unethical outsourcing partner can lead to unanticipated expenses. To avoid this prepare a well-thought-out contract that clearly outlines payment terms, charges for the provided services, all the responsibilities of parties, and all other essential aspects. In the course of product development stay in touch, monitor work progress, and thoroughly track the time that your team spends on task execution.

• Poor Communication

  If you resort to outsourcing, your development team is usually based in another corner of the world and has another mother tongue. Remote work, time lag, and a language barrier can lead to poor communication and numerous misunderstandings that directly affect project success. To avoid it, choose an outsourcing company located in a time zone where at least a few of your working hours overlap. Make sure that all members of your team have at least an intermediate level of English well. Also, schedule regular video calls, use advanced management tools to track work progress, and once in a while visit your partner onsite to establish more trusting relationships.

• Security Threats

  When you outsource software development, you have to expose your private data to specialists who are actually employed by another company. Consequently, security risks increase. Again, to feel more confident, it is recommended to cooperate with a company that has a spotless reputation. Besides, signing an NDA is always a must. This way you can protect your intellectual property, prevent data breaches, and ensure that your outsourcing partner will not share or use in any way the confidential information without your permission.

There is a plethora of metrics used to assess the quality of outsourced services and team performance. Thus, one can collect and then analyze data on the lines of code, tech debt, code churn, lead time, cycle time, velocity, deployment frequency, test coverage, customer satisfaction score, net promoter score, number of security incidents, mean time to repair, and many others.

To deliver exceptional outsourcing software development services and guarantee efficient communication with our valuable clients, we take the following measures:

• We provide all our employees with English courses so that they can polish up their writing, reading, speaking, and listening skills;

• We strive to reveal all objectives, requirements, and needs of our clients from the outset;

• As soon as a contract is signed we discuss with a client the preferred communication channels;

• We assign a contact person to whom a client can reach out with any issues at any time;

• We grant a client access to the used project management tool so that they can track work progress on their own;

• We set up the work of a team taking into account the time lag to make communication with a client from any corner of the globe convenient and efficient;

• Frequent video calls with a client are scheduled to discuss urgent issues, report on work, design strategies, and ensure that a team and stakeholders are on the same page.

There are three major pricing models used in software development outsourcing:

• Fixed Price - A client pays a certain fixed amount of money one time for the received services. It is appropriate for short-term simple projects with stable and clear requirements due to which it is rather easy to accurately estimate both budget and time.

• Time and Materials - The price is calculated with regard to the time spent and effort made to complete a particular project. It is widely used for complicated, agile, large-scale projects with frequently changed requirements.

• Staffing Model - This pricing model is applied when clients hire developers on a staff augmentation basis. In this case, they pay a monthly fee with regard to the hourly rate of each hired specialist.