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Recent surveys indicate more than 60% of individuals prefer to schedule their medical appointments online. This makes it crucial for clinics and healthcare providers to invest in medical appointment software development. By putting a robust and user-friendly doctor appointment system in place, they can enhance patient experiences, reduce waiting times, and boost operational efficiency. The key challenge is to identify a dependable doctor appointment app development company. At Devico, we have experienced developers and designers who excel at crafting state-of-the-art medical appointment booking systems that revolutionize appointment management. If you find this intriguing, don't hesitate to contact us.

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Key Features of Medical Appointment Scheduling Software

Medical appointment software is supposed to be used by both patients and doctors. Therefore, we offer to consider key features for every user role separately

Features for Patient App

Patient Profile

Patients should be able to swiftly sign up using their email, mobile number, or One-Time Password (OTP) and create personal accounts. They should be able to provide their demographics, contact information, medical history, insurance details, etc. This way, doctors can prepare thoroughly for each appointment

Doctor Search and Filter

To enable patients to find the most suitable doctor, the software must provide a comprehensive list of available healthcare specialists. Implementing filters would allow patients to efficiently find doctors based on their preferences in terms of medical specialty, years of experience, ratings, etc

Doctor Search Based on Location

In simple terms, this feature allows patients to locate doctors based on their geographic location. This is extremely convenient and can even be life-saving during emergencies. The integrated map makes finding the right specialist a breeze by enabling GEO-location tracking. Within a few seconds, the software indicates nearby physicians on the map

Appointment Booking

As the name suggests, this feature is crucial for a medical scheduling app. It allows patients to effortlessly book appointments with their chosen doctor, taking into account available time slots. In addition to booking, it's also important to offer capabilities for canceling and rescheduling appointments

Live Chat

Efficient doctor-patient communication is crucial. An in-app live chat can facilitate this, providing a convenient channel for patients to ask questions and doctors to check on patients' adherence to prescribed treatments or recommendations. While implementing such chats, high-level security should be a top priority

In-app Payment

To enhance revenue generation, it's important to ensure a seamless payment process. With in-app payments, patients can pay for their appointments directly through the app, streamlining the payment process and enhancing patient experience. It's advisable to integrate reliable payment systems such as Stripe, PayPal, or Stax for security purposes

Document Upload

The ability to upload documents in your medical appointment scheduling software can significantly improve the patient experience. This feature allows patients to easily provide doctors with relevant medical documents, test results, images, etc. This ability to collect such data ensures more accurate diagnosing and informed decision-making


Short and clear notifications are an excellent way to keep users informed about changes in appointment schedules or to remind them about upcoming doctor's appointments. To make your app more unique, consider customizing notification sounds - anything from the voice of Marvel characters to a personalized sound

Patient Reviews and Ratings

Allow patients to rate doctors they've visited and share their thoughts on the quality of services provided. This is crucial as around 80% of people read reviews before purchasing goods or services. High ratings and positive feedback are key criteria for choosing a doctor, and they help maintain high standards of service

Doctor App Features

Doctor Profile

Similar to patient profiles, doctor profiles should include all relevant information about a specialist: medical specialty, experience, achievements, certificates, etc. It's beneficial to organize this data into separate sections for easier reading. Additionally, profiles should display specialists’ ratings within the app and patients’ reviews

Appointment Management 

Just like patients, doctors should have the ability to manage their appointments. Enable them to confirm, reschedule, and cancel appointments. Furthermore, doctors should be able to update their availability, so patients can choose from relevant time slots


Many patients who use online doctor appointment systems prefer video conferencing to in-person visits when possible. Therefore, telemedicine is a necessary feature to stay competitive. Medical appointment software development services can help implement this feature, either by creating a custom video conferencing tool or integrating an existing solution

Online Prescription

Another feature that doctors would find useful is ePrescription. It's easier, faster, and more convenient to prescribe medicines directly within the app. Patients will also appreciate this feature.

Admin Panel Features

Doctor appointment app development often includes the creation of an admin panel for efficient app management. Features for this part of an app can vary widely, but we recommend considering the following:

Doctor Management

Service Module

Patient Management

Subscription Management

Sub-admin Creation

Commission Management

Ad Management

Report and Analysis

Medical Booking Software comes with numerous advantages

On-demand doctor app development solutions are tailored to optimize practice management and augment patients' interactions with healthcare providers. Consequently, medical appointment scheduling software delivers a plethora of benefits to all stakeholders - patients, doctors, and healthcare facilities. Some of these key benefits are highlighted below

Better Administrative Efficiency

Medical appointment software significantly enhances the efficiency of administrative staff. With most patients independently managing their appointments, the workload on front-desk receptionists is considerably reduced. Furthermore, the use of automated reminders eliminates the need for staff to reach out to patients about upcoming appointments, saving valuable time

Self-promotion and Extended Patient Base

As noted earlier, most individuals prefer healthcare facilities offering online booking services. As a result, a doctor appointment booking system can attract numerous new patients and retain existing ones. Adding telemedicine features further enhances the ability to expand the patient base


Medical appointment software optimizes the performance of administrative tasks, reducing staff workload, and ensuring optimal resource allocation. This results in substantial cost savings. Additionally, efficient booking, cancelling, and rescheduling of appointments, along with automated reminders, reduces the no-show rate and encourages repeat visits. This, in turn, leads to higher profits


The primary advantage of medical appointment software is the convenience it offers. Patients can manage their appointments independently with just a few clicks and can resolve any issues at any time. This is particularly important as statistics reveal that approximately half of all appointments are booked during non-business hours. Moreover, the software allows patients to choose the most suitable doctors, with verified information and reviews assisting in making the right decision

Mitigation of Human Errors

Human error is inherent in all manual processes. Common mistakes such as double booking, incorrect timings or dates, and wrong specialist allocation are frequent issues encountered by patients. A medical appointment booking system can significantly reduce or even eliminate these human errors. Patients can independently verify their bookings and have full confidence in their chosen time slot and the availability of the doctor

Enhanced Billing Process

A doctor appointment app can greatly streamline the billing process. Bills can be generated directly through the app, and patients can make payments using integrated payment gateways. Furthermore, a comprehensive history of billing can be accessed at any time

Boost in Patient Satisfaction

Considering the aforementioned benefits, it's clear that medical appointment software significantly enhances overall patient satisfaction. These solutions are particularly valued by the younger generation and individuals with busy schedules who have limited time to arrange doctor appointments

Essential Features of Medical Appointment Scheduling Software

Medical appointment software is designed to be utilized by both patients and doctors. Therefore, it's important to consider key features for each user role separately

Better Administrative Efficiency

Medical appointment software significantly enhances the efficiency of administrative staff. With most patients independently managing their appointments, the workload on front-desk receptionists is considerably reduced. Furthermore, the use of automated reminders eliminates the need for staff to reach out to patients about upcoming appointments, saving valuable time

Healthcare Software Security Standards and Certifications

Our healthcare software development services are provided in strict compliance with the key global healthcare industry regulations, standards and best practices. So you can guarantee the security of your solutions and ensure your sensitive patient information and clinical data is kept safe. Our healthcare security expertise encompasses:
  • Understanding of health information privacy standards (GDPR, HIPAA, HITECH);
  • Experience with healthcare standards (e.g., HL7, FHIR, CDA, DICOM, ICD, ICPC-2);

Compliance with:

  • ISO 9001:2015 Quality Management Systems
  • ISO 20000:2018 IT Service Management systems
  • ISO 27001:2013 Information Security Management Systems

Doctor Scheduling App Development Process

Step 1


At this stage, our specialists get acquainted with your idea, needs, and available project documentation. This knowledge helps them to craft a comprehensive vision of a product, make a rough estimation in terms of the required time and resources, and make up a web app development roadmap

Step 2


The team identifies the most appropriate tech stack, defines software architecture, and uncovers possible risks along with the ways of their mitigation

Step 3


To create designs that your audience will adore we take into account multiple factors like simplicity, intuitiveness, aesthetics, mobile responsiveness, and many more. Your business needs are also within our focus, therefore created designs are SEO-friendly, represent your brand identity, and translate your messages to a target audience

Step 4


As a rule, we apply the Scrum development methodology suggesting iterative product development. This approach helps to establish a resource-effective and time-efficient workflow

Step 5

Quality Assurance

A comprehensive set of manual and automated tests is performed to check your tailor-made web app inside out and make sure that every single component works as intended

Step 6


Your web application is launched and all the required infrastructure is set up

Step 7


Our web development consultants are available to you for any further modernization, maintenance, updates, or consultation

What our customers say

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Having had bad experiences in the past, I was most impressed by the communication of the engineers and the Devico management. They were great partners and worked well to help us achieve our project goals. They provided flexibility when needed and helped us keep our project on schedule.

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I was completely satisfied. They were very flexible and adaptive to our changing needs. I find them responsible and quick to deliver. I can't identify any areas of improvement.

Our hiring process

In order to have indeed brilliant specialists on the team, we are always super-scrupulous about our hiring process suggesting six steps:

  • The formation of the requirements for a jobseeker;
  • A thorough review of resumes;
  • A screening interview with our HR specialist;
  • English level assessment;
  • Soft skill assessment;
  • A technical interview with a team lead;
  • Getting a job offer;
  • A warm welcome to our team.

Our employees are our most valuable asset which is why we always take the time to hire only those who are the best fit.

Frequently Asked Questions

The primary advantage is convenience. With such an app, patients can easily book an appointment with a specific doctor, rate them after a visit, and provide feedback. Moreover, custom doctor scheduling app development ensures a solution completely tailored to your specific needs.

Essential features include live chat, appointment management, in-app payment, doctor search, doctor and patient profiles, ratings, and notifications. However, our doctor scheduling app development services can offer a wide range of additional features based on our clients' needs.

Providing exact timelines is difficult as several factors affect the duration of medical appointment software development - app complexity, the number of features and integrations, team size, and more. Please contact us and provide more details about your project, and we'll give you a more accurate estimate.

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